Privacy Policy

At Coppervine, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

We believe in transparency and control. This policy outlines your rights regarding personal information and explains the measures we take to ensure data protection in accordance with applicable regulations including GDPR.

Last updated: November 25, 2025

Information We Collect

Information You Provide Directly

When you interact with our contact forms or communicate with us, you may provide personal information including your name, email address, and any details you choose to share about your project or inquiry.

Contact Forms: Name, email address, message content, and any additional information you voluntarily provide when submitting inquiries.

Legal Basis: Processing is based on your consent when submitting the form and our legitimate interest in responding to your inquiries.

Automatically Collected Information

Our website automatically collects certain technical information when you visit. This data helps us understand how visitors interact with our site and improve overall user experience.

Technical Data: Browser type, device information, operating system, IP address, referring URLs, and pages visited.

Usage Data: Time spent on pages, navigation patterns, click behavior, and interaction with website elements.

Cookie Data: Information stored through cookies as detailed in our Cookie Policy, including preferences and session identifiers.

Analytics and Third-Party Data

We use analytics services to understand website performance and visitor behavior. These services may collect aggregated data about your usage patterns.

Analytics providers process data according to their own privacy policies. We use this information solely to improve website functionality and user experience.

How We Use Your Information

We process personal data only for specific, legitimate purposes and never sell your information to third parties. Our data usage practices are guided by necessity and transparency.

Service Delivery

We use your contact information to respond to inquiries, provide requested information about our services, and facilitate communication regarding potential projects.

Website Improvement

Technical and usage data helps us understand visitor needs, identify areas for enhancement, and optimize website performance and user experience.

Analytics and Research

Aggregated data analysis helps us understand traffic patterns, popular content areas, and general visitor demographics without identifying individuals.

Legal Compliance

We may process data as necessary to comply with legal obligations, protect our rights, or respond to lawful requests from authorities.

Marketing Communications

We do not send unsolicited marketing emails. If you submit an inquiry through our contact form, we may follow up regarding your specific request. You can opt out of future communications at any time.

Data Protection and Security

Protecting your personal information is a priority. We implement appropriate technical and organizational measures to safeguard data against unauthorized access, loss, or disclosure.

Encryption and Secure Transmission

Data transmitted through our contact forms uses secure protocols. We employ encryption standards to protect information during transmission and storage where technically feasible.

Access Controls

Access to personal data is restricted to authorized personnel who require it for legitimate business purposes. We maintain internal protocols governing data access and handling.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for two years unless deletion is requested.

After the retention period, data is securely deleted or anonymized to prevent identification.

Breach Notification

In the unlikely event of a data breach affecting personal information, we will notify affected individuals and relevant authorities as required by applicable regulations, typically within 72 hours of discovery.

Important Note: While we implement robust security measures, no method of transmission over the internet is completely secure. We encourage users to take their own precautions when sharing sensitive information online.

Data Sharing and Third Parties

We do not sell or rent personal information to third parties. Data may be shared only in limited circumstances outlined below, always with appropriate safeguards in place.

Service Providers

We work with trusted service providers who assist with website hosting, analytics, and technical infrastructure. These providers process data on our behalf under strict confidentiality agreements.

Service providers are contractually obligated to use data only for specified purposes and implement appropriate security measures.

Analytics Services

We use analytics platforms that may collect aggregated usage data. These services operate under their own privacy policies. We configure analytics tools to minimize personal data collection where possible.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or when necessary to protect our legal rights, prevent fraud, or ensure safety.

Your Privacy Rights

Under data protection regulations including GDPR, you have specific rights regarding your personal information. We are committed to facilitating these rights and responding to requests promptly.

Right to Access

You can request confirmation of whether we process your personal data and obtain a copy of the information we hold about you.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request corrections or updates to ensure accuracy.

Right to Erasure

You can request deletion of your personal data when it is no longer necessary for the purposes collected or if you withdraw consent.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Restrict Processing

You may request limitation of how we process your data in certain circumstances, such as during verification of accuracy.

Exercising Your Rights

To exercise any of these rights, contact us through our contact form or email us directly. We will respond to requests within one month, or inform you if additional time is needed.

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Additional Information

International Data Transfers

Our servers and service providers may be located in different countries. When data is transferred internationally, we ensure appropriate safeguards are in place to protect your information according to applicable regulations.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The date at the top of this policy indicates when it was last revised. We encourage you to review this policy occasionally to stay informed about how we protect your data.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your data is handled, please contact us through our contact form or reach us directly.

Email: info@cop-pervine.com

Phone: +390276023739

Address: Via Montenapoleone 8, 20121 Milano, Italy